C H A N G E S & C A N C E L L A T I O N S
5. How many hours before my pick-up should I notify you with the changes?
As soon as you are aware of any changes you need to make, please contact our office at 614-274-2500. As long as the driver has not already been dispatched, we can make the changes for you without penalty. Drivers are typically dispatched approx. 2 hours prior to the trip, possibly further out depending on the pick-up time and location.
6. What is your cancellation policy?
Airport Transfers: 2 Hours
Limousines: 7 Days [less the deposit]
Buses: 14 Days [less the deposit]
All deposits are non-refundable and non-transferable.
7. Whom do I contact if I need to cancel a reservation?
Call our office at 614-274-2500 and speak with one of our reservation agents.